Does Amazon Own Google Now?

On a laid back Sunday morning, when I'm most likely to feel the room to indulge curiousities that float by when you're buttering the toast, I was looking up how little you could get the third season of 30 Rock for on DVD at this point.

On Google, after a lead ad,

• the first three (3) pure search returns were Amazon pages,
• then one from Wikipedia,
• then we get three more in succession from Amazon.
• That's followed by one from Bestbuy,
• one IMDB,

then an ad by Amazon and one by Target. Even better, the third result of the leadoff 3-in-a-row for Amazon is for Season 4, when my search for "30 rock season 3 dvd" pretty much couldn't be simpler or more specific. What's the logic there?  (Maybe "rationale" would be the better word.)

Overall, of nine (9) pure search results, six (6) were from Amazon.  Dear Google, how smart does that look?

I realize of course that your Shopping tab will give me what I want.  But most people, and it's been this way since the earliest days of Web search (based on having worked at the original AltaVista Search in the late 90's), just go a search engine, type a one-word search and pick something from the first page. Google's default search page should be much smarter than this; and, inevitably, it makes me wonder what other subjects they're screwing up in similar ways.

On the identical search within the hour, Yahoo did much better, although with two each for Amazon and Ebay, it's still plainly skewed towards the Big Boys. That's anti-competitive, a principle that is not only common sense, but deeply entwined in the law. (Sure sounds a lot like whistling in the wind in this era, doesn't it.)

So, am I complaining about a flaw in their search algorithm ("Such mistakes have always been traced back to human error, Dave,") or Amazon's dominance?

Both.  First, we not be many, but there people like me who clearly choose not going to Amazon except in a pinch, and for all the reasons.

Like, Shop Local for everything possible, because Small Is Beautiful and human-scale, and you have a voice in it.  Unlike the alternative, where Too Big is a Failure of society, and Amazon in particular sounds pretty brutal to their workers, both white- and blue-collared?
That last part may not be such a problem in the near future, though, because here's a tip: if you're a robot, go see them about a job.

Bigger Is Better – for the Bigger.  Not necessarily for anyone any smaller.
___

Yahoo - pure search results, not incl. ads - one each of:

• Amazon
• EBay
• Wikipedia
• dvdempire.com
• Bestbuy
• Overstock.com
• EBay (2nd)
• Amazon (2nd)
• dvdizzy.com
• barnesandnoble

___
"Inside Amazon: Wrestling Big Ideas in a Bruising Workplace
- The company is conducting an experiment in how far it can push
white-collar workers to get them to achieve its ever-expanding ambitions."

New York Times, by Jodi Kantor and David Streitfeld, Aug. 15, 2015
http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html

Is Your Head (Lost) In The Cloud?

Google's recent unscheduled downtime came at a good point, perhaps, with so many technology promoters urging us all to hurry up into the Cloud for all our computing needs.

PC World reported that the May 14th outage "left 14 percent of its user base without Google's wide variety of online services for a few hours." PC World's story was accompanied by this graph of North American Web traffic that day, from an Internet security company, Arbor Networks, which tells the story in concise and dramatic fashion.
Google said, in one of their blogs, it was the result of a simple traffic jam at a data center. Oh, that's really reassuring. What if it had been the dirty work of some of those cyber-crooks, who decided to put their botnets to work on taking down or compromising the All-Seeing Eye? How long might it have taken them to get all their services back in operation then?

"Ultimately, the outage was a fixable error and the Internet didn't come crashing down because of it," PC World said, but asked, "Just how smart is it to depend on a company to store all your data online?"

Cloud computing is a natural development of the technological path we're on, and of course it has many benefits, like being able to get at your information from anywhere there's an Internet connection. My point is just this: don't over-depend on it.

Do not assume that what you upload to any brand of cloud formation will necessarily be there when you next look for it — like the young lady I knew whose emails, years' worth, disappeared one day from Hotmail, never to be seen again.

When it's crunch time, especially with free services, host companies have oft responded by saying, Gee, sorry, there's nothing we can do about that now — but you know, it is a free service. (Implying about their own no-cost, no-guarantee offerings that YGWYPF: You Get What You Pay For.)

So, okay, these services can be highly useful. Just don't forget, in a tenet from the earliest days of computing: Back It Up!

"Google Outage Lesson: Don't Get Stuck in a Cloud"
by Ian Paul, PC World

Related, here:
Crackberry Down!

"Baaack it up!" * (Before the Botnets get it)

Web-based apps vs. Verizon customer service

(P.S.: Appropriately, I got this message several times while trying to post this: "Could not contact Blogger.com. Saving and publishing may fail. Retrying...")

The 20th WebInno Packs The House

I drove the length of the Mass Pike to Cambridge yesterday to attend the latest Web Innovators Group, "an informal gathering of people interested in internet and mobile innovation in the Boston area." (Legally speaking, The People's Republic of Cambridge is part of Boston, but don't try to tell the people there that. This was not an event for the comrades, though; the host hotel just so happens to be down the street from MIT.)

David Beisel of Venrock, a venture capital firm, started the WebInno meetings in late 2005, I believe. I'm estimating that by the little post about WebInno #7 that I put in here in July '06; they're held every two or three months. The next one is scheduled for March 2009.

David was rightfully proud to greet the crowd of 600 by briefly reflecting on the event's modest start in contrast to what he saw, when, "tonight we've filled the entire grand ballroom." WebInno's long been an acknowledged hotspot for the area's technorati.

The focus is on early-stage startups, and the format's always been three "main dish" presentations to the assembled group, followed by open networking time when another number of "side dish" presentations by other hopefuls are set up in simple tabletop convention style.

With three main dishes and a half dozen sides, there's really far too much to say to do justice to any of them. So, with that caveat in mind, a quick pass through some highlights.

Trip Chill is putting into practice a widely desired service: a full-service digital travel agent and concierge. Plan and book your trip through their site, then get updates and automatic Plan B's directed to your iPhone or any mobile device. If your flight is delayed, for instance, it'll book you on another one, according to any preferences you originally entered on the website.

I was very keen on the prompts they'll send to remind you where you parked your car when you land back at your home airport. (Sign me up!)

Presentation-wise, too, these guys really had the right idea: presenters always have two people at the podium, one doing the talking and the other running the slide show. So Trip Chill's two speakers acted out their story, and with low key comedy. "How was your flight?"
"Oh, brutal. My flight was cancelled, I was stuck at O'Hare," etc.
"That's too bad -- I used Trip Chill(!), and it notified me, booked me on another flight," etc., etc. Host Beisel then conferred on them the spur-of-the-moment award for "best acting in a WebInno presentation." They had the crowd's full attention, laughing and engaged.

Don't just tell your story; whenever possible, Show it.

Next we had the exotically named Crimson Hexagon, promised a service to "make sense of the massive amount of information on the Internet." That turned out to be basically a digital clipping service for anyone who's written about more often than they can keep track of in Google Alerts; which they estimated at more than 25 a day. It's sold as an annual subscription, or, for now, by the month.

Crimson Hexagon (the name is a construct from Argentinian magical realism author, Jorge Luis Borges,) tracks, "reads" and summarizes everything that's being said about your company on the Web. They demonstrated the kind of intelligence gathering this makes possible by revealing that, in aggregate, the biggest attraction to the iPhone is the App Store, and that 14% of people who drink Gatorade do so for a hangover cure. (Note: this statements have not been evaluated by the FDA, and are solely the opinions of 14% of the sport-drink buying Internet population.)

Local Motors was the last and somewhat curious main dish, since the definition of "mobile innovation" was stretched perhaps beyond recognition to include a custom car company. But no, they belonged there because the design of their cars is crowdsourced. People post car designs, who the Local Motors man emphasized are paid if their design is selected (good for them! There's a practice conspicuously missing from most Web ventures).

Then the community comments, adds and critiques, and the company gets to hear "what people think of it real-time." At the point that, I suppose, that input plateaus, the company says, "this is the car we'll build here," since they'll create versions most appropriate for various locales; Boston and Hawaii were mentioned as examples. They'll build a hydrogen powered car for states that have that kind of "gas" station; they economize overall by using off-the-shelf power plants and components (although no sticker price was mentioned in the main pitch).

A very intriguing idea, especially on the umpteenth day that Washington-in-transition told us they just about had a bailout in place for the old Big Three carmakers. And they had some very sexy, European racing car designs that, together with their man's strong presentation, earned them the designation of Tastiest Dish of the.. . no, excuse me, that was "Audience Choice Award."

Web Innovators Group

Photo on Flickr by BostonDave (as of this writing, pix from WebInno 18)

=0=

When I got off the road and into the hotel where the event's usually been held, having already decided that I wanted to do a little report, I was confronted with one of pressing questions of our time. Should I "live" blog the affair, or go by the traditional, Old Media approach of taking notes and putting it up tomorrow?

(I remember at one of the earlier WebInno's, around three years back, when blogging was still the breathlessly hot new thing, there was some pride in the room that it was being reported live by at least a couple different speed typists.)

I decided to go for the latter, because I knew that today I'd cringe at what I threw up here without review; but mostly because if I get as focused as one needs to be to write and post a entry, I wouldn't have really been there. You know, the way it is with cameras: either you're documenting it, OR you're really there.

Engineers Rule -- Again?

I could not resist a quick comment on a 1/16 article in Wired on "How Yahoo Blew It" (via the Boston Globe's Business Filter).

The article concludes, "At Yahoo, the marketers rule, and at Google the engineers rule. And for that, Yahoo is finally paying the price."

As a former Digital employee, I found this highly ironic: being an engineering-driven company was exactly what was usually blamed for DEC going down, down, and finally out.

"And the seasons, they go round and round...", in Joni's words.

Is quoting a lyricist too cheesy? Okay, then, how about Sir Isaac Newton, the inventor of gravity? As Newton's Second Law of Psychics states, "What goes around, comes around."
(...Excuse me, I'm getting a call from the Editor; just continue reading, and I'll get back to you with whatever little copy edits he might have. "What is it now? Can't you see I'm busy!?")

(Back to the serious part --)
Last summer, I went to a groundbreaking at Gordon College where Ken Olsen was being honored by naming their new science building after him. I got close enough to watch as a steady stream of his former employees came up to express their heartfelt appreciations to him, and got to see the flash in his eyes. So only then, since he was gone from Digital by the time I worked there, I felt like I got to see who Ken Olsen really was.

But I sure got to hear a lot about him from the old DEC people who were still there, and the story was told that when he came into the company cafeteria, he'd pass by all the execs and go have lunch with... the engineers.

That stuff about Google people getting a day a week to work on their own projects? That's exactly what was going on at Digital in its heyday, and it all came from Ken.


Ken Olsen, in 1972
(from DECedOut.org, a site by and for loyalists)