Paying the price of iMpatience

On all these stories of the outrage of the first buyers of the iPhone over the recent price cuts -- oh, puh-lease!


In case you spent the last week in a wireless cold-spot, it was reported all over the Web that Apple cut the price of the $600 iPhone by $200 (with the Holidayshopping Season coming up), and early adopters went ballistic. So Apple offered existing users a $100 credit -- in any Apple Store.

This along with the news that they'd beat their sales forecasts for this next evolutionary step in Gadgetdom, with that phenomenal ultra-touch-sensitive interface. “One million iPhones in 74 days—it took almost two years to achieve this milestone with iPod,” said Steve Jobs, their CEO (Chief Embodiment & Oracle).

Oddly enough, I couldn't find any word on Apple's site about that coupon offer -- so I found Job's Sept. 6 letter "To all iPhone customers" through a Web-wide search. There he explains, "Details are still being worked out and will be posted on Apple's website next week."

But my point is this:

"Early adopters" should be observant enough to understand that they're paying for the privilege of being the first one on their block with the new toy. They don't call it "the bleeding edge" for nothing.

NYC to ban PEDs outdoors?

New York City continues to make news, now with the proposed ban on pedestrian use of Portable Electronic Devices (PED – and you may have heard that HTA* here first).

A New York State Senator who shall remain mercifully nameless has proposed a ban on not just the headline-grabbing Podthing but on the whole Boysenberry/ cell phone/ video game/ palm-sized-home-theater gestault. It will be against the law to appear to be in a state of "iPod oblivion" while on a public thoroughfare.

General opinion goes well beyond mere disapproval, tending towards the slightly incredulous. At the end of this article by India’s Techtree.com, a commenter in California put it succinctly: “You can't fix stupid.”

Some predictable smirks in the headlines for a caper like this --

“Lawmaker wants to outlaw street grooves” said Earthtimes.org, stating the law will be for “fining pedestrians caught grooving to MP3 players while crossing the street.”

“Move's afoot in NY to force iPod pedestrians to unplug”
- Seattle Times, WA, where a a civil-liberties attorney suggests we also go ahead with ticketing people when they don’t look both ways before crossing.

(That's not a bad idea to consider, from all the angles, since the approaching saturation point of video surveillance, with software monitoring, will actually make that do-able.)

I mean, we did survive the Sony Walkman (or… did we, really?), an early, now-extinct species that once stalked the earth in great numbers. It bore a startling resemblance to a Pod, except that it was manually fed and the earbuds were inside-out.

It brings to mind a favorite quote of Opus (the Penguin, of course, Berke Breathed's subconscious voice): “Go away, you lawyers! Whatever happened to personal responsibility?”

( * - "High Tech Acronym," of course. And the PED thing is just a wisecrack, alright?)

But while e-jaywalking laws seem a stretch, the sense-saturating potency of all the devices we’re expected to carry around does create a situation that'll have to be dealt with. The story in Australian IT, discussing the two pedestrians who died after walking in front of moving vehicles, cites the fact that, “in one case bystanders screamed ‘watch out’ to no avail.”

Endless Vistas... of confusion

Having been at this tech thing for a goodly amount of time, I've had this policy (and learned survival skill) for almost as long: Never Buy The 1.0 Version Of Anything.

So it's been with a complete lack of surprise that I've been watching the news of Microsoft's introduction of Windows 05 (which drifted to 06... no, make that '07). IDG's Computerworld, which has been around since only the giant Mainframus Rex roamed the earth, put it succinctly (Jan. 25):
"Wait! Don't buy Windows Vista! Microsoft's new OS is the best Windows ever. But don't buy it!"

They've updated that story since (Feb. 2, by Mike Elgan,) with the amusing headline, "Windows Vista: The 'Huh?' starts now; Microsoft is confusing everyone with its new OS..." The story explains that no one knows for sure what you'll have to do to upgrade from XP: "Microsoft created this confusion by failing to tell anyone what the proof requirement would be for using an Upgrade version of Vista. Meanwhile, the Upgrade versions are poison."

Then there's the fact that MS has introduced Vista in "10 -- count 'em, 10 -- versions. Instead of giving us a simple new upgrade path to the future, they instead gave us a homework assignment."

But wait, there's more! The first "service pack" from Microsoft -- aka, bug fixes -- won't be available until late in the year. Major peripheral vendors aren't ready yet for the new operating system. (Also, attention iPod Nation, Apple is warning everyone not to upgrade to Vista yet if you want your iTunes to work, at least until the next version of iTunes "in the next few weeks.")

The Why's and How's
It's like this: software companies only make real money when they ship a major new version. It's sad but true, but most often software that's shipped (by just about everybody, and I'd love to know who this isn't true of,) is still in the beta stage, and the companies depend on the unpaid labor of all the eager-beaver early adopters, and innocent newbies, to debug their software for them.

Generally, by the time the second update is available, that application is ready for primetime. But not before.

Vista has been delayed over a year (and retailers were dismayed, to put it mildly, when it wasn't ready as promised for their biggest season, the holidays), so just as with the famous release of Windows 95 so many years ago, with 3000 known bugs, MS pushed this release out the door before they had to start to consider closing theirs.

Related, on Rosswriting.com:Scouting the Techno-Frontier
(An editorial for the AltaVista MarketSpace webzine, 1997-98)