Showing posts with label quality. Show all posts
Showing posts with label quality. Show all posts

Tuesday, May 31, 2011

Followup: "Dr. King" quote mostly accurate

(…depending on which network you saw it on.)

Just happened to see followups this past week about two different, almost-true stories, one of which I had passed along the longer, more-accurate version of to my purposefully-small corner of Facebook.

That would be the quote attributed to Martin Luther King, Jr. ("Rev. King," let's remember), which was being passed around when the U.S. government finally found, and killed, the mass murderer. Turns out someone noticed it was almost a King quote, garbled by addition, and one thorough individual took the time to track the messages back to the source; so here's how it happened.

The Christian Science Monitor reported, "Megan McArdle, a blogger at the Atlantic, tracked the original quote down to Jessica Dovey," a young lady recently graduated from Penn State but living in Kobe (the original one), Japan. She'd posted in Facebook, writing,

I will mourn the loss of thousands of precious lives, but I will not rejoice in the death of one, not even an enemy. "Returning hate for hate multiplies hate, adding deeper darkness to a night already devoid of stars. Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate, only love can do that." MLK Jr

Note, as someone down the line didn't, that she properly put quote marks at the beginning of the actual words of Dr. King. But as the message was passed along, those crucial open-quote marks were lost, and it became No-Longer-Really-A-Quote of MLK.. Then, as the wave spread to Twitter (ah-ha!), the rest was dropped and only Jessica's sentence remained, at which point it attained the state of true Fakeness.

So it was just due to this petty detail, a seemingly harmless omission, that the meaning was changed; only subtly, but enough that its credibility was compromised. But worse, this made it ripe pickings for Twitter, the Short Attention Span Medium (SASM), to phase it impatiently into a total "fake accompli."

Not the author's fault; first of all, her own statement still seems to me to be entirely faithful to the thought and intention of the great man she quotes in turn. And technically, she got it right — although it would have been an even better version of Right if she'd started the quote with its own paragraph.

So, right on, Jessica; and good work, Megan.

More to the story: Facebook to blame, too?

But, ah-ha! Here, once again, we detect the haughty hand of Fazebook's user interface design authority, which has turned its back on 25 years in the evolution of GUI design standards. They've decided that a Return or Enter is now the Send or Post command, not a line feed/"carriage return" as in pretty much every other piece of major or minor software out there.

And of course this fairly-significant change seemed to be turned on without any prior warning, much less inquiry into how their non-mobile access users felt about this new "feature" (since it seems geared to handhelds).

Therefore, Ms. Dovey may not have known that she's able to write posts with more than one paragraph — the trick is a couple "Shift-Return's." Only recently, finally, is it noted on-screen, while the function was always there (one UI tradition they have kept, so far). Maybe people were complaining.

So, that's another fine mess you've gotten us into, Mr. Zuckerberg. (And you can quote me on that.)

"How Osama bin Laden's death sparked a fake Martin Luther King quote"
– Christian Science Monitor

"Anatomy of a Fake Quotation"
by Megan McArdle, The Atlantic, May 3 2011

(The next day.. )

Only later does it occur to me that there's a genuinely wonderful thing to appreciate here, which should also be acknowledged. That's the fact that a near- and very-faithful-to-the-original quote with this perspective, this nature, struck such a chord in so many people, all over the country and globe. Nice to know that such a sensibility is that alive in this world, don't you think?

Friday, February 11, 2011

Reboot

The traditionalist part of my brain will not allow me to let seven months sans postings go by unacknowledged. Search-engine-wise, of course, it doesn't matter, because people reach you by tags, not chronological lists.


But in the narrative sense, in the words of Chico Marx, "Nah, atsa no good, too." I'd moved my blogging attention primarily to logging events in the movement to make the Hudson Valley a Green Tech center, and what seems to have happened, at least at this point, can be summed up in a word: China.
In a few more words, Vince Cozzolino of The Solar Energy Consortium in Kingston talked about a specific solar manufacturer's setback, but he could have been speaking for the sector.

He explained they were "hit by a combination of the bad economy, reduced demand for solar cells because of lower subsidies in parts of Europe, and competition from countries such as China, where solar manufacturing is heavily subsidized by the government."

(From the story by Christian Livermore in the Times Herald-Record/Recordonline, 12/22/10.)
At the same time, I've gotten busy with successive new documentation projects, two of them back in the field of professional video, one for large-scale live events and the other for broadcast studios.

As a guy who was trained to really take the time to choose the right word and proofread carefully, I can't just dash off some breathless verbiage and hit Send. It takes time. Even here in the 21st century, if it's worth doing, it's worth doing right — right?

Now add the increasing if still stingy amount of time on Facebook, because naturally I've discovered a couple dozen old buddies that I wind up riffing with on subjects both serious and JPF (Just Plain Fun*), and all that's how the blog went "on hold." You've got to have a sense of when you're getting spread too thin; and that's coming from a skinny guy, where it becomes especially important.

But I knew the tide would come back in, and there it is. It just took the right time and an exciting enough reason — in this case, Ray Allen's night — to take keyboard in hand again.

(* - "Just Plain Fun" - no, I'd never seen that acronym before, either.)

Thursday, April 22, 2010

Happy Earth Day

How could any green-thinking individual not offer an increasingly gladdened salute to the day? It's hard not to consider where we could have been by now if the original Earth Day, 40 years ago, had been embraced more widely. But by golly, at least now the momentum has shifted, and even though every institution with an advertising budget is busily greenwashing itself — for example, the one that brags widely about their "ecoimagination" on one side, while continuing to oppose the cleanup of the Hudson River they publicly agreed to on the other — there are real and tremendous strides being made.

So let's toast the day with a glass of pure water, giving some grateful credit to all the pioneers of this awareness — like the people PBS is chronicling in "Earth Days," the story of "the dawn and development of the modern environmental movement through the extraordinary stories of the era’s pioneers.

And while we're at it, let's not forget to celebrate to whatever force or forces deserve the credit for the amazingly beautiful planet we're standing on.

Thursday, January 07, 2010

More Americans Now "Elevating Experiences Over Things"

There's always the instinct to start a new year off deliberately, to take that opportunity to examine the state of the deeper values in your life. (Please bear with us, we're just humoring the staff writer here, let him out to run around the yard a little bit. You know, for the holidays. - Ed.)

So, the theme of this article grabbed my attention, with the additional hook of the setting, Miami, where I lived for many years.

"Quietly but noticeably over the past year, Americans have rejiggered their lives to elevate experiences over things. Because of the Great Recession, a recent New York Times/CBS News poll has found, nearly half of Americans said they were spending less time buying nonessentials, and more than half are spending less money in stores and online.

"But Americans are not just getting by with less. They are also doing more. Some are working longer hours, but a larger proportion... are spending additional time with family and friends, gardening, cooking, reading, watching television and ...other hobbies."

"In Recession, Americans Doing More, Buying Less"
By Damien Cave, NY Times, January 2, 2010
Now, the everyday businessperson might well jump on this as a disastrous idea, almost unpatriotic given the limping state of the economy. The very thought of people buying less, much less saying anything to encourage them, sends shivers down their balance sheets.

But why? When people are active, they buy services, and tools and accessories to do things with. If your focus is on how to profit from this population, open an amazing park of some sort and charge them admission. Sell them backpacks, camping gear, cameras...

What we're trying to steer away from here is stuff, defined as the kind of things you buy because it's fun to buy things, the kind which when you discover them in your closet a short time later, you ask yourself why you ever bought — and can't remember.

George Carlin's "Stuff"

I believe you really can't talk about the issue of Stuff without acknowledging George Carlin's classic take on it. Here's a five minute performance of that bit, unusually non-obscene due to its venue, the nationally televised Comic Relief benefit in 1986. ❤

Friday, September 11, 2009

Great Ideas Dept.: Building around Train Stations, 2009

Great to see that someone's put that idea to work of building clusters of residences and stores around existing commuter railroad stations. Yesterday they snipped the ribbon at "'The Highlands at Morristown Station,' New Jersey Transit’s first Transit Oriented Development (TOD)",* a $75 mil, 5 story development with 200 apartments, street-level retail and "amenities."

The Highlands "continues a major multi-phase redevelopment effort underway in Morristown that will ultimately result in some 526 new residences — all within walking distance of the Colonial-era Morristown Green and the Train Station," according to Betsy Kraat's story in Metro Green Business.

Within walking distance! This is one of those quiet-sounding little elements that turn out to be essential for life's optimal functioning. Simply put, a lifestyle that's based on walking around a lot is a healthier one, whether you're going on errands or for a regular (what used to be called) "constitutional."

Then, as with all the built-in systems we inherit from nature, there are a host of interwoven benefits. You burn less gas and put fewer miles on your car when you can walk to get food and take care of things — or here, jump on the train downstairs — so you're both reducing greenhouse gases and saving money.

More savings come on remedies and doctors' prescriptions and all means of tension relief that you need less of, because you're out getting exercise and sunlight and fresh air, and meeting and mingling with your neighbors, too. (Don't get me started on all this!)

(* — re: "TOD," I'm relieved to see that the official acronym was in place for the opening, because in our culture, a project just cannot be taken seriously without its initials, preferably three.)
A Bit of Backstory

I first saw this clever concept in a since-deleted article on Long Island's Newsday in August, 2007, where the Jersey developers may well have gotten the idea, and I wrote about it for Idea Champions Heart Of Innovation blog.

"Building 'Living Space' around Railroad Stations" (Heart of Innovation, 8/21/07)

A student at the New York Institute of Technology, John Patrick Winberry, has come up with a concept with great synergy, that admirable quality of solving more than just the problem at hand.

"More than a place to park your car"
"Imagine that at each major stop along the Long Island Rail Road, communities of housing, dining and shopping were built above existing parking lots. Parking garages would be underneath the new buildings. Given the location, generally within walking distance of an existing shopping area, residents would have little need for a car.

"A railroad station would no longer be a stop along a route, but a destination in itself. Even better, each of these hubs would be connected along the main arteries of the LIRR, ensuring easy accessibility within Long Island without the use of a car. The apartments would attract young professionals wanting easy access to commute to work in Manhattan and a lively community to come home to without having to drive."
(...And in here, Aug. 2007, pointing to there.)

Tuesday, May 12, 2009

How Green Is The (Hudson) Valley

The injunction to Think Globally, Act Locally always made good sense to me. So I thought I'd make use of this space to start talking about the companies in this region that have sustainable energy solutions on the ground and running, and some of the forces helping to make it happen.

It's one thing to talk about the value of sustainability in planning how to proceed from here, and of course these issues need to be talked up, and ever more urgently. But special in the sight of earth-loving people are those who have moved past the planning and are already Doing something about it, and that's who I'm going to focus on.

It's only logical to assume that the Hudson Valley can develop into a leader in putting clean local energy sources to work. The area has more than its fair share of sun, water, earth, and all them thar natural elements, a highly inventive, forward-looking population, and a central spot in the history of environmental activism to boot. (Happy 90th Birthday, Pete Seeger! That's his famous floating environmental classroom, the Clearwater, above.) Here are a few of the players I'll start getting into more detail on in coming posts.

I crossed the river to check out the Hudson Valley Green Fair at the Dutchess County Fairgrounds in Rhinebeck a couple weeks back, where they filled a couple of halls with more than 80 exhibitors, and slated two days of workshops on every hue and shade of green activity. This was only the Fair's second year, and they hosted quite a variety of businesses and groups that offer to do more with less (energy).

Talking to people in the booths, the sense is the potential for this is still on the verge — which is pretty much where it's been for the last 30 years. But now everyone's optimistic, somewhere between waiting (because you can't just wait) and hoping for the other shoe to drop — from that mighty foot in Washington, D.C.

So the big news around here earlier this spring was the announcement from U.S. Representative Maurice Hinchey (D-Hurley), another local stalwart on the issue, that Washington was bestowing about $3.2 million on the Hudson Valley’s solar energy industry this year. Most of that will be funneled through The Solar Energy Consortium (TSEC), which Hinchey was a driving force in the development of. The funding bill also included 400 thousand plus for several renewable energy projects for local hospitals.

"Hinchey secures $4 million in funding for solar power, energy efficiency"
By Alexa James, Times Herald-Record, 3/2/09
At the Green Fair I found out how New York State is pitching in, too, with a variety of initiatives and programs both pilot and productional. In the "Environmental Disclosure Label" twice yearly in their electric bill, New Yorkers can now see where the energy they buy for their home originates from, hopefully inspiring them to choose to buy Green Power from participating providers. That's one way the state's Public Service Commission is supporting the development of renewable energy service from utilities that serve New York, and working at drumming up further interest in it among the general populace.

Related, here:
Posts tagged Green Tech
and the wider topic of
Appropriate Technology
(Photo of the sloop Clearwater
from James.Doyle on Flickr)

Thursday, January 15, 2009

"Slow-Blogging" 2009

The only appropriate way for me to start posting in the new year, on the 15th day of that year, is to hearken back to something I bookmarked for this purpose a couple months ago on the concept of, what else but Slow Blogging. Clearly, I'm a grizzled veteran of this only recently-named approach.

Web-logging began as one of those breathlessly, literally up-to-the-minute Internet phenomena, where the idea was not only of posting every day, but of how many times per day you could publish. Never mind that these rapid-fire essays contained only the barest minimum of thought; the point was they were so timely.

The Tortoise & The Hare, by Milo WinterBut as we've now seen, especially in these past few months, perhaps we need to incorporate a bit more reflection into our culture's modus operandi. It turns out that, even in a world wired with communication speeds of gigabits per second, Haste Still Makes Waste. Just lots more of it now, and much quicker.

I found this approach to online writing in a November 21, 2008 article about this "small, quirky movement" in where else but the New York Times (slow blogging about Old Media -- even worse!), "Haste, Scorned: Blogging at a Snail’s Pace." I was relieved to find some brethren whole-heartedly embracing this approach.

"Slow bloggers believe that news-driven blogs like TechCrunch and Gawker are the equivalent of fast food restaurants," author Sharon Otterman writes, "great for occasional consumption, but not enough to guarantee human sustenance over the longer haul."
Not convinced, O thou wired child of our frenzied times? About the slo-mo thesis, or the relevance of quoting hopelessly out-of-date Old Media? I give you these words of none other than A-list blogger Om Malik, writing about the reporting on the Mumbai terror attacks in his native India, in a post titled "With Twitter, a Desperate Need for Context":
"Even with all the news coming at me from the local Indian channels by way of streaming on the web, no one was offering context, analysis or a comprehensive overview of what was unfolding around them. It wasn’t until The Wall Street Journal and The New York Times offered up their reports that the whole time line and sequence of events started to make sense."
Ah-ha! Take that, New Media bigots. But my point isn't either/or; the point, as ever, is balance. There's no way around the fact that we live in a hyperdrive world, and we've got to keep up or be left behind. But neither has the world fundamentally changed so much since Aesop posited that, as my grandfather was found of quoting, "Slow but steady wins the race."

Related, here:
Twittering on about Facebook

Illustration by Milo Winter in a 1919 Aesop anthology,
from Project Gutenberg via
Wikipedia

Thursday, December 04, 2008

Epson's Built-In Cheating Mechanism

(A little righteously indignant background music, there, maestro... just a bit lower? Thank you, that's perfect.)
I turned on my printer yesterday, and it informed me that the ink was out in three of the six cartridges. Okay, these things happen. But then there are these puzzling occurrences, and a rather troubling number of them, in fact.

This is a printer series that is infamous for shutting down and not letting you print once it decides any one of the cartridges is "out" of ink. (You can guess there's more to this subject, and I'll get to it in turn.) I didn't realize when I bought this thing that Epson was withholding the right I'd enjoyed with every printer I ever owned or used to that point, to print a faded copy of something I needed right then.

First of all, even though I'm supposedly out of a color ink, it refuses to print even a purely black-and-white page. There is really no reasonable justification for this, except to hasten the hapless owner's purchase of more of "the Barbie clothes." (Would prefer to use "razors and blades," but that one is so over.)

Secondly, while "the paperless office" is an absolute that is still beyond reach, I certainly live and function in the "much-less-paper office," and as such wind up printing very little. I use this machine much more often for its scanning.

So it was obvious to me when I turned the machine on several weeks ago and it informed me that the ink was getting low on those three cartridges, that I hadn't printed anything between the last time the device was on and then. Some timer had clicked over a notch, and the ink in half the cartridges was duly reported as having evaporated below the sensor lines or escaped or something.

But Wait, There's More: yesterday I turned the machine on for the first time since the last time, still not having printed anything, and was informed that I was completely out of ink in all three of those cartridges.

It turns out that in 2005, Epson, the maker of my Stylus Photo RX620, settled a a class action suit against them for exactly this behavior. According to a PC World article when legal actions were filed in, oops, 2003,
"…chips are used to monitor the amount of ink inside the ink jet cartridge. Cartridges actually contain up to 38 percent more usable ink after the chip cuts them off, according to research cited in the suits.
"The chip does not measure the real volume; instead, it estimates the amount of ink used and predicts when the cartridge will be empty. The chip transmits estimated ink levels to the printer, which alerts the user with a screen message."
The gist of that message: "You're Gist Out Of Luck!"

In the settlement, any owner of an Epson printer manufactured and bought within some period of time, and who heard about this in time (it wasn't referenced on their home page when the settlement was in force), got a $45 dollar certificate from Epson's own online store, as I recall. Since you pay full retail there, that's not even three cartridges. And, critically, Epson was not required to change the programming in the chips or offer a download to correct the cheating calculations, and give an accurate reading of the ink levels. Bad settlement.

It's a shame, and an insult to the engineers who put this printer scanner copier together, because they did a really nice job. It prints beautiful photos, the scanner works fine and has very good, well integrated software. But somewhere between the various departments with input on this design, the dark directive came down to operate on its brain to turn it against its owner. (Hm, sounds like a great sci-fi movie concept.. .)

===
Good grief, I think I just released my first real, full-out rant. !, even. My apologies; but these skunks should be aired out appropriately. And I feel a little better now.

Epson Faces Consumer Suits - PC World (10/24/03)

Epson ink cartridge controversy - Wikipedia

Wednesday, November 19, 2008

"10 Most 'Accountable' Big Companies"

Okay, it's official: Green is in, and funding is loudly touted for initiatives on recovery and sustainability. We have every reason to expect this support to flow significantly from the highest levels, since, for example, just today the President-Elect(!),

".. .reiterated a campaign pledge to invest $15 billion each year in the development of clean technology...

"'When I am president, any governor who's willing to promote clean energy will have a partner in the White House. Any company that's willing to invest in clean energy will have an ally in Washington. And any nation that's willing to join the cause of combating climate change will have an ally in the United States of America.'"

- "US president-elect promises 'new chapter in America's leadership on climate change'"
The Guardian, guardian.co.uk
(I just can't help but saying, while still at this early point, is it not a profound relief to see the President of the country saying this? Alright alright, "-elect" -- but you've got to admit that in spirit he's already effectively taken charge of the country.)

If this new enlightened age for Green Sustainable Whole Earthitude is for real, or to whatever extent it is, then the focus must shift to two types of things:
  • Finding out which are the best ideas, the ones that should get the big-league support, and
  • Recognizing which companies and countries are already doing it right. This also must involve keeping the believability of the whole movement alive by vigorously exposing "greenwashers," those soulless touts trying to pass off their net-effect polluting employers as a saints of save-the-earthness.
So it's good to see the CNN/Money/Fortune magazine agglomeration "rank the world's 100 largest corporations by the quality of their commitment to social and environmental goals."

"10 Most 'Accountable' Big Companies"
Five U.S. companies were in Fortune's top 20 Most Accountable, with one or two in the top ten (since the tenth spot was a statistical three-way tie, with just .1 out of 100 separating their scores).

England's Vodafone was #1; the top U.S. companies were:
#2: GE
11: Hewlett-Packard (really tied for 10th)
16: Chevron
17: Citigroup (Uh-oh...)
23: Ford (Uh-oh!)

Friday, July 25, 2008

Twittering on about Facebook, etc.

Continuing on my (ir)regular, implied theme of What's Not Hot among topics currently considered high-temperature in the media, two items:

There's lots of twaddle about Twitter in the tech press and online communities. Most of it is just the old demonstration that the writers are Fully Buzzword Compliant, well versed in the latest thing, whatever the heck that thing is and may or may not be useful for.

This Web service appears to be providing the much-needed function of adding yet another layer of distraction to our ADD World. ("Thanks a lot! - what was your name again? Oh, gotta run, see you --") I loved the quote from the last post here, down below, noting that a "friend" had just left a note to everyone that they were brushing their teeth. I'm hoping the writer was kidding, but either way, this is a layer of "content" so thin as to defy measurement.

So I was glad to see this statement in one of the blogs on CNet, the venerable (in Web terms,) tech news site:

"Twitter's not going to change the world"

CNet's Charles Cooper, quoting a video blogger named Loren Feldman:

"Loren's main point (is), anyone who has followed the incessant bleating about Twitter's supposedly existential meaning to our lives--let alone the silly debate over Twitter versus FriendFeed--has to wonder whether tech's chattering class has lost its sense of perspective.

"Are we guilty of navel gazing to the point of silliness?"

Breaking taboos in the tech fishbowlJuly 20, 2008
=== === ===
This tied in nicely with a piece I saw in the Old Grey Lady Online, a few caveats about Facebook -
.. .from a business perspective, it creates some complications.
...I neither want to be strategic in my postings nor selective in my friending, but I should probably be doing one or the other. I am also not religious in maintaining my profile, in part because I have no personal assistant to update my page, as one executive I know told me he does.

Once you jack in, Facebook creates its own imperatives. Why am I uploading pictures of my last family trip to the lake in the Adirondacks at 11:45 p.m.? Because I want someone, anyone, to see them.

When a new media winner like Facebook comes over the horizon, who loses? In my case, it’s probably my real actual friends. As a reporter, I learn to hate the telephone during the day, but at night I feel somewhat social again and step out onto the porch to call buddies for a little nocturnal quality time. Now I am too busy checking their status updates to actually speak to them.

The Media Equation: Hey, Friend, Do I Know You?
By David Carr, July 21, 2008
=== === ===
Exactly as e-mail now reflects the pounds of junk mail in our "street" mailboxes, all new media will eventually return to earth, mirroring the net level of quality-of-life that most people are functioning at. (Not that there aren't people who reach for something more, a higher level of practice in whatever they do, of course -- imagine what it would be like if there weren't enough of them quietly anchoring things).

Postscript:
As you'll see from the date of the following post, I dropped out of blogging for awhile there, to take a break after two+ years at it -- even if admittedly doing it at a fairly relaxed pace for the medium, as it's currently understood. Once I saw that a few big bloggers had heart attacks over the last year, then that my favorite blogger, Maura Welch (who I began reading in the Boston Globe), just renounced regular blogging, and some other bigtime blogger just said goodbye, too... well, now I feel like I'm on the leading edge of the next hot trend, the post-blog Web!

But it's just another wave in the natural progression of new modes...

Friday, March 28, 2008

Do We Act, or just React?

To "Five Ways to Be Creative Today," posted by book publicist Nettie Hartsock on her blog (3/7/2008).

Among her five were, "Turn off your computer, TV, radio, PDA and anything electronic and revel in the silence," and, "Spend time contemplating your navel and the deeper meaning of the world and how we’re all connected to one another."
(Yes, that's Nettie with
the great Willie Nelson.)
(In the Comments, I wrote,)

Nettie, this is very good to hear, and very practical advice. (Except maybe for the "navel" part -- ewww -- although I do understand what you're trying to get at. ; - )

I figured out at some point -- and yet I have to keep reminding myself, or be reminded, as you have here -- that if I start my day by checking my e-mail or reading news on the web, that I'm allowing other people to set the tone of the day for me. Ideally, first I need to hear the voice of my own thoughts before I start to consider everyone else's.

In other words, I need to Act instead of just React. The only way to do that is to find and start from some mental/emotional place of your own, like in the ways you've suggested here.
- BR
===

Nettie Says: (March 18th, 2008 at 5:47 pm)
"Bill,
"What a great insight in terms of starting the day with yourself instead of the email or news on the Web. I’m going to try to spend a few minutes every morning in my office just listening to music and writing before i hit the email and Web.
"I love the Act instead of just React."

Nettie

Wednesday, March 12, 2008

"The Sweat That Eureka Demands"

(Extract of a recent, very up-to-the-minute post of mine in Idea Champions' "The Heart of Innovation"... a couple weeks back:)

Serious about doing something innovative? Be prepared to spend many long, focused hours working on it (and working and working and reworking...)

Thomas Edison  (Wikipedia)
"We want to believe that creativity and innovation come in flashes of pure brilliance," Janet Rae-Dupree writes in the New York Times. But, "Innovation is a slow process of accretion, building small insight upon interesting fact upon tried-and-true process. Just as an oyster wraps layer upon layer of nacre atop an offending piece of sand, ultimately yielding a pearl, innovation percolates within hard work over time."
...
(As one of the greatest inventors in memory, Thomas Edison, knew so well:)

In an interview in Harpers magazine, February 1890, (stay tuned here at Heart Of Innovation as we present the latest, greatest breakthroughs! ; ) Edison explained his method:

"I would construct a theory and work on its lines until I found it was untenable. ... I speak without exaggeration when I say that I have constructed 3,000 different theories in connection with the electric light, each one of them reasonable and apparently likely to be true. Yet only in two cases did my experiments prove the truth of my theory."

Related, here in Rosswriting: 
inventors (tag)

Tuesday, January 29, 2008

Can trends be predicted, much less created?

I came across a provocative, realistic thought in Lois Kelly's "Bloghound" today, in a discussion of whether it's possible to jump-start a trend by trying to influence the influencers. She quotes a "Columbia University network theory scientist" named Duncan Watts who argues otherwise, saying, "the complex network effects on society mean that trends occur randomly."

In an article in Fast Company, he says, "If society is ready to embrace a trend, almost anyone can start one — and if it isn't then almost no one can." In other words, Nothing Is As Powerful As An Idea Whose Time Has Come. Find one of those and then you've got something to work with.

That concept and this post produced a range of pings for me: I've been quoting a related idea for a long time, said to be one of the Laws Of Hollywood: "All Hits Are Flukes." (Just anecdotally, I remember this was reported as seen on the office wall of Trip Hawkins, back when he headed Electronic Arts.)

Yes, you've got to do your due diligence, put out as much intelligent, engaging signal to the right audiences as you can. But then there's always that point where you can only See What Happens. Farmers can plant the best seed at the right time and apply all their Best Practices; but then, it's largely up to the weather.

Companies are understandably nervous about investing money in marketing -- because the more time and money you've spent on marketing that came up empty, the more antsy you get -- so marketers can feel understandably pressured into issuing guarantees. But aren't those almost invariably fiction? What a marketer can do is stay on top of what's going on out there as much as possible, and give a company the best chance to succeed in getting their message out to fruitful effect.

~ ~ ~
Lois Kelly's angle on getting the message out is based on what she calls "conversational marketing." In the sample chapter of her book, "Beyond Buzz," she explains, "The big idea is simply this: marketing is about having conversations, engaging with people in interesting discussions, through new and traditional channels. Technology may be becoming the heart of marketing and communications, but conversations are the soul."

(I find it a parallel, complementary idea to the ongoing focus here on pursuing business by dealing with people face to face. I'll toss in here that while in-person contacts are still ideal, advances in videoconferencing are now making that medium the next best thing. Especially when it means you wouldn't have to undress at a trot in a cold airport.)

Photo of the Hollywood sign, chosen because it symbolizes
the empty facade that area is, posted to Flickr by Kiran Ambre.)

Related, here:
Interface or Face To Face?

Thursday, January 10, 2008

The 5 C's for a Team, from Nate McMillan (and 1)

Yes, another one of those lists... (one of the many ways that enumerate how relentlessly numbers-oriented our society is. Seems like everywhere you look, lists are being published of the Five This and the Ten That -- excuse me, that's the Top Five and the Top Ten.)

Still, this concise list of "the Five C's," five qualities for players on a winning team to focus on, rang all the right bells for me. I noticed this particular story, though, because these conceptual-vitamin C's come from a basketball coach I'm familiar with, whose team is overachievingly hot. And that mostly matters because all through his 12 years as a point guard on the Seattle Sonics, Nate McMillan really played the game "the right way."

McMillan has now been coaching the regional rival Portland Trailblazers (22-13) for two years, and his motto was voiced in a Portland Tribune story last month about their upstart success.

"Coach Nate McMillan cited an adherence to the 'five C’s' – calmness, clarity, consistency, connectedness and communication – as an example of the team’s progress. 'We started communicating better, and the result was, we raised our level of play and had a nice comeback,' McMillan said."


Calmness,

_Clarity,

__Consistency,

___Connectedness,

____Communication.
Beautiful. Touches all the bases -- excuse me, that should be, "moves the ball around to find the open man."

It's interesting to note that the first three really begin with the effort of the individual. Once those basic qualities are put in action by each of the team members, that's the point from where connection can start to come into play.

To that list, I'd only suggest adding Caring.

How do I justify that? Folks, I only need point to the other conference and historic Boston, where Exbibit A now reigns: Mr. Kevin Garnett is unquestionably the driving force behind the Celtics' current 29-4 record, not only league-leading but putting them as a team in some pretty rarified historical company. And it doesn't look like anybody could care more than he does.

The guy is so passionately motivated, and equally on each end of the floor, that his teammates just can't help getting inspired and energized by it, and, to put a technical hoops term on it, just play their butts off out there.

Yes, there are a couple other All-Stars on there, Pierce and Allen, and [blah blah team talk], but it is Garnett's evident passion and drive that's the difference between a good team and the great one they're playing as right now.

~ ~ ~
Putting up a few more shots:

Nate McMillan was always one of those quiet "hustle guys" for the Sonics, the kind that the casual fan might not notice, but who would always seem to be coming up with key defensive plays, rebounds, loose balls -- the effort plays -- getting the ball to the stars for dramatic scores, while dropping in a few three pointers at crucial moments.

The consummate team player, he was a repeat on the all-NBA Defensive 2nd team (i.e., one of the top ten defenders -- dammit, there it is again!), and the Sonics' franchise leader in assists and steals when he retired in 1998, having spent his entire pro playing career in Seattle. By then he was known as Mr. Sonic, and the next year they retired his number, only the team's fourth up to then.
~ ~ ~

There's nothing like a winning streak to support whatever philosophies the winners work by: as of today the Blazers just won nine of their last ten games; and this with a young, "rebuilding" team that no one expected to hear from this season. Especially when they got the #1 pick in the draft last year, but then the poor guy went down with an injury -- for the year).
~ ~ ~

Let me ask an important question that's been on my mind with this:
why isn't there ever a Top Eight or Eleven or Seventeen of anything?
If it's always Ten, don't you suspect that they either add or drop one or two to make it fit? And then where do those missing elements wind up?
(Omigod, it might be that one left-behind Reason #11 that's been the missing link all this time!)
~ ~ ~

Sports Illustrated article: "In his own words: Blazers coach Nate McMillan"
Related, here:
Dance vs. Hoops
(...for which I 've taken a lot of heat from dancers who, like, didn't get it. It's satire, people!)

Saturday, December 22, 2007

"Christmas Time Is Here" - the sweetly sad blues version

'Tis the season…

Every year at this time I make sure to dig out my all-time favorite Christmas album (okay, I'll admit it, along with Bing's), and it's mostly because of this one irreplaceable song.

If there's such a thing as a plaintive, yearning Christmas blues, this would be it: one that, while fully acknowledging the joyful, sweet, soulful nature of the real Christmas, and not what it's become (you retailers will have to excuse the rest of us for wishing it could be another way), sadly asks, why isn't it that way all year?

It's the late pianist Vince Guaraldi's soundtrack for "A Charlie Brown Christmas," performed by him and his trio for the original animated special from 1965. Here are the lyrics; and even better, the entire album (including the equally poignant instrumental version of the song,) can be heard as free streams on Download.com Music, courtesy of the publisher, Concord Music Group.

"Christmas Time Is Here"
(Written by Vince Guaraldi and Lee Mendelson)

Christmas time is here, happiness and cheer
Fun for all that children call, their favorite time of year

Snowflakes in the air, carols everywhere
Olden times and ancient rhymes, of love and dreams to share

Sleigh bells in the air, beauty everywhere
Yuletide by the fireside, and joyful memories there

Christmas time is here, we'll be drawing near
Oh, that we could always see, such spirit through the year
Oh, that we could always see, such spirit through the year...

(The story behind "A Charlie Brown Christmas," on Wikipedia.)

~ ~ ~

As a musician friend recently pointed out, there was so much more to Vince Guaraldi than just his inspired Peanuts soundtracks. He had a touch for the almost painfully beautiful, as with his instrumental, "Cast Your Fate to the Wind," the 1963 Grammy winner of Best Instrumental Jazz Composition. That was from the album "Jazz Impression of Black Orpheus," Guaraldi's version of Antonio Carlos Jobim's haunting soundtrack score.

~ ~ ~

On a lighter note, and speaking of Bing's classic (sort of), an old friend just sent this tune along...

Tuesday, October 23, 2007

Where Do Great Ideas Come From?

(Extracts of a couple of my recent posts in The Heart of Innovation, the weblog I manage for Idea Champions, the "culture of innovation" training/consultancy.)

"In Your Dreams"


Well, there it is again.

I've discovered an amazing, arts-centered television channel, Ovation TV. They screen an impressive array of high quality programming on music, film, dance, painting, etc., the artists and their processes (quite a lot of it being BBC productions from the late 90's, interestingly enough).

It was specifically a trio of programs on music hosted by the legendary producer of the Beatles, George Martin, that gave me the jolt to write this. Together they're titled, "The Rhythm of Life," one lengthy show each on Rhythm, Melody, and Harmony. For those who love music, these programs are an unparalleled feast, with Martin listening to friends from Stevie Wonder to Michael Tilson Thomas playing and talking about the marvels and mystery of music.

In the one on melody, he talks with Paul McCartney about "Yesterday," Paul's greatest hit... Martin asked his old partner McCartney how he came up with that famous melody; and Paul simply said, "I dreamt it." He explained that he woke up from a dream, with that melody playing itself in his imagination.

One of the projects I've been working on here this year, and among the most inspiring and energizing, has been editing the updated version of the workbook for one of Idea Champions' most fundamental courses, the Creative Thinking Training, "Banking on Innovation" (in the process of rebirth as "Freeing The Genie").

One segment (adapted into this article, "AHA! Great Moments in Creativity,") dealt all of the breakthroughs in art, science and technology that came as unexpected gifts to the practitioner, who would later be credited with their discovery. It turns out that the ideas for many great inventions came to the "inventors" in their dreams.

[more]
===

"Where do Great Ideas come from?"

Ever notice how many times the biggest, most successful ideas come from closely imitating some principle at work in nature?

I've kept one particular book around for years both because it contained a statement that really rang my chimes, and it's full of beautiful, striking imagery. The book is, "Bridges, a history of the world's most famous and important spans," by Judith Dupre (Black Dog & Leventhal Publishers, 1997).


And its memorable, "Whoomp, (ta-ta, ta,) there it is," declaration:

"Bridges are based on one or more of three basic structures that are derived from forms found in nature: the beam, from a log fallen across a stream; the arch, from natural rock formations, and the suspension, from a hanging vine."
So there it is, again: a human "invention" that turns out to be fundamentally "derived from forms found in nature."

[more - with a later comment from the author of the book ]

Saturday, September 15, 2007

Two short bits of interesting thinking, one for each side

...of your brain.

First, one for the Listen For It side:

The other day I got back in contact with an old friend (and former employer, in fact), someone I knew as a near-total gearhead, but who these days is blogging quite amusingly at the eponymous Brent Noorda's Blog (with it's concise tagline of, "Anything sufficiently vague shall always ring true"). We were talking about favorite music in our exchange of mail, and he related this:

"We were in Africa (mostly Burkina Faso) last year, and ran across a guy who was a Yes fan and had lived quite a while in remote regions, where he played much of his music collection. He said that their 'Tales from Topographic Oceans' was the favorite music of the locals, who would say something like,"

"Play that one with the sounds that go all over the place for a long time."

Its famous cover art by Roger Dean

===
Then, one for the Make It Happen side:

A widely quoted statement attributed to Charles Roberts Buxton (1823-1871), an English brewer, philanthropist, writer and Member of Parliament.
"You will never find time for anything. If you want time, you must make it."
(Like, for example, becoming a member of Parliament, creating classic albums with exquisite cover art and lengthy sounds that go all over, or putting together totally unrelated pairs of blog posts.)

Monday, June 25, 2007

The Limitations of "Free" Content

So much of what you read about businesses and sites in the brave new world of Web 2.0/social media, etc., is about how great it is to get the faceless (or even the Facebooked) millions to create all your content for free. Here in this corner, though, it is still considered to be true that "you get what you pay for."

I was blog-surfing this morning and came across a small example -- a very small one -- of the drawbacks of purely user-generated content: in this case, the lack of simple proofreading, which brings down the perceived level of quality of the writing. That may not sound like any kind of big deal, but the point is it's one of those elements that gives your readers wings -- inducing them to fly away from your site.

The overall point here is that user-generated content requires an editorial layer, to make sure your featured material has a reasonably consistent level of quality.

I wrote the author in question, in this case in the blog of the Social Media Club, which otherwise seems to be a pretty smart commentator on the scene. The post was a live-blogged report from last Friday at the Supernova conference in San Francisco, where it is claimed a set of movers and shakers joined "a provocative new program to debate the future of the connected world."

I'm going to save* (see the comments) myself some time by pasting in here the related comment I made to them. To wit:

As a perfect illustration of this quote of Andrew Keen's in the piece:
>> “it is the job of mainstream media to find raw talent and polish it up”

...you might want to go back and do a copy edit of your live-blogged post. As of this writing, strange, misshapen artifacts lurk within, such as, "ologarchy," "acknolwedges," and "deomcratization."

Obviously just slips of the finger and still recognizable words, but just a couple of those have the power to distract a reader enough to lure them into taking off. It causes the reader to subconsciously question the intelligence of the author, blowing the equivalent of the theatrical "willing suspension of disbelief." (Not that I'm entertaining such judgmental thoughts, mind you -- since why else would I take the time to write you about it?)

Here's the main point: user-generated content is not free, because you've got to have editorial oversight, and that still means humans who are hopefully(!) being paid a living wage to make the user's stuff Ready For Primetime.

This is a significant but underreported issue with building social media based sites.

(That's my story, and I'm sticking to it.)

Thursday, May 24, 2007

Interface or Face To Face?

A long, slow wave of understanding has been coming on to me lately, in defiance of the conventional wisdom that the world has moved online. It’s a hunch that my own focus has to be on meeting, being engaged and working with people face to face -- even, and maybe especially, where the subject is the Internet or tech applications in general.

I love the Internet as the meta-tool, and as an evolving art form. It’s the printing press, the mailbox, the soapbox, the radio station, the portfolio, the demo, the business card you can open up and look inside, the jukebox, the movie theatre… I’ve been infatuated with computers and software for over 20 years, and still get that charge of enthusiasm from what they enable me to do.

But the real world is still like the whole grain: it's only full, complete and really works right when all the naturally occurring parts are there. In communicating with people, that includes tone of voice, touch, body language, hundreds of facial muscles that each convey meaning, scent, and there'll probably even turn out to be some other subtle facility that science will chance across in due time.
Web videoconferencing, etc., hasn't changed this, and media truly never will. (Although, as now, lots of people won't know or care about the difference.)

Not that this concept negates the value of the Web; it only puts it in its proper place, which is the printing press, the mailbox, the soapbox, the radio station…

The point is, that with this awesome Swiss Army knife of a tool being utilized to the fullest, there’s still an essential place for meeting and talking with people “in person” -- looking them in the eye, listening to and responding to what they say, on the spot. All in the service of being able to get a gut-level impression of the people, still the most reliable indicator when deciding if you want to work with them.

One meeting is worth a thousand e-mails.

(Okay, or a hundred Webcam video conferences.)

Friday, July 21, 2006

Quoted again on Boston Globe's site, on 'Web 2.0' & American Idol

We are right pleased to have been quoted again in the Business Filter, the Boston Globe's online business blog. Columnist Maura Welch wrote:

Bill Ross admits he's a 'wicked music snob,' and writes with a great little rant about my post about Bix, the soon to launch site that will let advertisers sponsor contests like American Idol online.
"The 'Web 2.0 version of American Idol' says it perfectly about where, IMHO, all the social networking sites are ultimately headed. And that's to the place called 'The Lowest Common Denominator,' a plane where I have seldom if ever found anything of value."
(Ooh -- sure does sound like a wicked snob, hm?) I'd written her about the Bix post, and since I'd recently written the lengthy rant you see below (7/20) on the same general subject, it enabled me to "repurpose" a little of it.

(Here's the rest of what I wrote to Maura, for that extra bit of context:)
Now, I'm speaking solely as a Consumer of Content here; maybe somebody can indeed make big bucks off this. But if I was starting a venture, I'd want to base it on something that I felt had inherent quality, as opposed to starting out knowing I was going to be creating and living with a junk generator.

Caveat
Let me admit that I've yet to watch more than one minute of AI (there's an overused acronym for you: Artificial Intelligence, Allen Iverson, neither of whom I look forward to seeing play for the Celtics,), because it immediately seemed evident that,

a) it was just "Star Search" reborn, with all these people who had obviously been painfully coached to act like stars, with all the old gestures and cheap tricks,

b) most of what I heard about Idol was about the nasty things that guy Simon would say to those poor contestants. Like the bumper sticker tells us, "Mean People S(tin)k." Plus, I'd be shocked to discover that it wasn't fixed.